Last updated on 16 October, 2024
The massive management consulting industry continues growing, but not without pains. It has yet to integrate big data or automate processes, making it scalable only so long as qualified individuals continue to move into the industry. While 2018 and 2019 saw the industry dip its proverbial toe into the waters of high-tech, it needs to enhance its digitization in numerous areas in 2022 to continue its rather unprecedented growth.
These top ten trends and top ten statistics in management consulting will apprise you of the areas your consultancy must focus on to continually grow and land new clients.
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ToggleExpect to see continued digitization and a digital response to the growing need to more quickly adapt to client needs via operations, structure, and terms of services. While management consulting continues as a labor-intensive business service, other industries already moved to digitization. Consulting services have just begun to shift from reliance on humans for research, analysis, process, and management as well as facilitation. This trend will transform consulting from its current billable hours, time-based business model into a flat-rate system.
Changes in legislation continue to affect how management consulting in the UK and the US do business. In the UK, Brexit continues to affect business conduct. In the US, continued decisions in the areas of work for hire and intellectual property as well as “claims made” vs. “occurrence” liability insurance coverage continue to affect day-to-day conduct of business. These legal issues must be clarified so the business can run smoothly.
As management consulting grows, it continues to split into two market divisions – one, a low-cost, commoditized sector and, two, a high-value, specialized consulting sector. This division forces each consultancy to devise ways to address both markets, causing a transformation in the areas of business models, pricing structures, and brand architecture.
Management consultancies continue to experience coping issues with digital technologies and the new business models that have developed. The 2022 trend will be for consultancies to develop comprehensive digital strategies and revamp the existing business and operational models in a manner that continues to connect the C-level with stakeholders.
Consultancies will adopt an agile development mentality leveraging the “fail fast” notion. While digitation comprises part of the business growth, the industry will continue to realize that money on its own does not buy innovation. While kaizen typifies most manufacturing lines today, the management consulting industry will continue to adopt relevant pieces of its tenets to adapt to the growing automation and changes in business models and operations.
Recruiting new talent continues to move from traditional top-tier universities to focus on skill sets. While a Bachelor’s degree continues as an entry-level requirement, consultancies continue to look past only the top few schools’ graduates instead of investigating who has the top skillset. Recruiters discover people through presentations and posters at relevant academic conferences and from those completing internships in the area. As retention becomes an issue, consulting firms will continue to move from a people to a product standpoint.
Both a challenge and a trend, the management consulting industry continues moving into a multi-sourcing model. This refers to them working with niche firms and other similar consultancies. Multi-sourcing takes many forms, including large generalist firms partnering with small niche specialists; management consulting firms partnering with consultants outside the industry; consultancies partnering with academics, digital agencies, and technology companies.
These partnerships bear similarity to, but differ from, crowdsourced consulting firms, a disruptive business model that lets clients hire piecemeal from niche firms or freelancers that quickly turnaround necessary products and services to them with little to no overhead. Crowdsourcing beats the large firms on price, turnaround time, and often, quality.
Related to that, clients have changed the method of vetting and choosing consultants. They now use online services that let them perform research to determine which consultancy best serves their needs. The speed of these services and the decreased cost of leveraging these Internet databases concerns many larger consultancies since it makes it easy for clients to find a subject matter expert (SME) quickly. It eliminates the “who you know” aspect and referrals and reduces the act of hiring to pure expertise. It also eliminates the reputation aspect of choosing a consultancy. An established firm with a reputation that required decades to build may be passed over for an SME with specific knowledge. A related trend is that of building in-house teams from former consultants. These internal “SWOT teams” eliminate the need for external consultants.
Between changing business models, digitization, freelancers, and SMEs entering the competitive field, business management consulting continues to require new consultants and analysts with developing skill sets. These individuals can continue to burgeoning innovation in the field and meet the pace of technological change in the industry. All individuals in the field must transition to a practice of constant education if they do not already adhere to a continuing education mindset. This education relates to more than their specific knowledge area and includes embracing new skills such as big data analysis, data mining, data cleansing, and data strategy.
The old saying goes, “It is all about the numbers”. The transition from 2019 to 2022 differs in no way. Here are ten must-know statistics on the topic of management consulting:
Source: Linchpin SEO
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